Contact Citi Bike
Search our Help Center to find the answers to your questions.
If you're still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, now supported by Lyft.
Media Inquiries
Please direct all media inquiries and requests to press@lyft.com.
Sponsorship Opportunities
If you'd like to advertise on Citi Bike stations, please email sponsors@citibikenyc.com.
Careers
Interested in joining Citi Bike? Please see our Careers page for more information and to search for open positions.