Contact Citi Bike


Search our Help Center to find the answers to your questions.
If you're still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, now supported by Lyft.

Contact Us

Media Inquiries

Please direct all media inquiries and requests to press@lyft.com.

Sponsorship Opportunities

Please direct all sponsorship inquiries and requests to sponsors@citibikenyc.com.

Careers

Interested in joining Citi Bike? Please see our Careers page for more information and to search for open positions.